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Residential fiber internet

Building Fiber for the Future

Our crews are working hard to bring ultra-fast, reliable internet to your neighborhood.

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Installation journey

At Loop, our mission is simple: to deliver fast, reliable fiber internet that empowers homes, businesses, and communities to thrive.

Bringing that vision to life starts with building the infrastructure — and that means you might see our crews in your area soon. We know construction can be inconvenient, so we do everything we can to make the process smooth, respectful, and efficient.

The work is temporary, but the impact is lasting: seamless video calls, buffer-free streaming, and a connection that’s ready for whatever comes next.

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How We Bring Fiber to Your Neighborhood

We are actively under construction to deliver our fast and reliable fiber internet service to homes and businesses across the region.

Here’s what to expect when you see us headed your way.

Step 1: Inspection and Field Surveys

Before starting any construction, we’ll have survey crews on foot in the neighborhood. This is when we gather important information that shapes our construction plans going forward.

Step 2: Marking Utilities

We’ll place markers and/or paint on the ground in our efforts to avoid other utility lines when digging is required. You’ll see these markers in yards and along roads and sidewalks.

Step 3: Construction Groundwork

Once we’ve safely marked your utilities, construction teams start the careful process of preparing the area for hanging fiber lines or burying them underground.

Step 4: Fiber Installation

After prepping the area, we’ll start hanging cables on any available utility poles or pulling fiber through underground conduits. In some cases we trim branches away from cable lines for safety reasons or to prevent cable damage.

The size of your neighborhood and local weather conditions are two of many factors that impact the amount of time this takes. We’ll work hard to minimize disruptions like temporary parking restrictions, and complete everything as quickly as possible.

Step 5: Cleaning & Patch up

Before finishing, our crews will patch up any places impacted by construction. We’ll do our best to leave the area as clean as when we got there.

If you have concerns about fiber construction on your property, click here to send us feedback

Step 6: Home & Business Installations

After our new fiber network has been prepared for your area, residents and businesses can sign up for our fiber internet service. Next, we’ll schedule a date and time for fiber installation to get you all set up.

After the installation

Once we’ve laid the foundation for your new internet experience, our support doesn’t stop there. We follow up to ensure everything meets our high standards — and yours. While construction can be messy, we’re committed to leaving things as good or better than we found them. If something needs attention, our customer support team is always here to help. Welcome to the Loop Internet family!

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Frequently asked questions

What’s the deal with fiber Internet? How’s it different?

Fiber Internet transmits data using light signals, resulting in super-speedy, reliable connections. Unlike traditional cables, fiber delivers symmetrical speeds—upload as fast as you download.

Why is symmetrical speed important in fiber internet?

Symmetrical speeds mean smoother video calls, seamless streaming, and lag-free gaming. Say goodbye to buffering and hello to uninterrupted connection.

Is fiber internet more reliable than other options?

Fiber internet offers unmatched reliability compared to other options. Its advanced technology is highly resistant to interference and outages, ensuring a consistent and uninterrupted online experience.

How does fiber internet enhance streaming and gaming experiences?

Fiber internet transforms streaming and gaming into seamless, high-definition journeys. With symmetrical upload and download speeds, fiber ensures minimal buffering, ultra-responsive gameplay, and crystal-clear streaming, making lag a thing of the past.

Will Loop’s fiber work with my current devices and setup?

Yes, Loop’s fiber Internet is compatible with most devices and setups, ensuring a seamless transition to high-speed connectivity.

Why are there colored flags and spray paint all over my neighborhood?

Flags and paint tell us where we need to work around utility lines so our construction crews can avoid damaging them with their equipment. These markers are vitally important to keep local services uninterrupted and to prevent injury from ruptured gas or electrical lines.   

How long will construction take?

Timelines vary based on a number of factors:

City planning and neighborhood layout

  • The easier it is to access utilities and property easements (these are right-of-way or shared access points in a neighborhood) the more efficiently we can complete each phase of construction. Complex street designs or limited access points can slow a crew’s progress.

Weather and unexpected natural obstacles

  • Rain and bad weather can stop or slow any kind of construction project. Fiber installation is no exception.

Local restrictions

  • Different areas have different allowances for construction hours. In some cases, we can work as long as there’s daylight. In other cases, we’re restricted to specific hours during the week. Regardless of the crew’s availability, we must comply with local ordinances.

Why are there fenced holes in some yards but not in others?

These are where we place pedestals for equipment that supplies fiber service to several homes and businesses nearby. Weather permitting, we’ll install the pedestal very soon after crews dig the hole. In the meantime, it’s fenced in for your safety.

How do I know if there’s an easement on my property?

Construction crews may need to access easements on your property. Here are a few ways you can determine if you have an easement and how to find it.

  • Check the legal description of your property on the deed. If you don’t have a copy of your property deed, you can reach out to your county clerk to order a copy.
  • Try reaching out to your utility company to ask if they have easement information for your property.
  • The zoning or mapping department is responsible for keeping records for your area and may be able to provide information about easements on your property.
  • You can also hire a title insurance company or private title searcher to provide a comprehensive report about easements.

Why is there a No Parking zone blocking my usual parking space, and how long will it be there?

Temporary parking restrictions allow crews to safely access and work in different construction areas. We realize this is an inconvenience, and we’ll do our best to complete work as quickly as possible and remove No Parking zones from the neighborhood.

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